To help prevent fraud - before requesting your bank details to provide you with a refund by phone, we will always validate with you information that we hold on file; information that only you would know. This information could include your address or specific policy details. If you are unsure of the individual calling you please do not disclose your financial information and call 0800 29 88 707 to validate we are who we say we are.
Policy limits and exclusions may apply, please see the policy wording for full terms and conditions.