In this episode of the Navigating Risk podcast we explore what actually happens when a cyber breach occurs and how businesses can prepare for that risk.
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Our host Helen Yates, Editor of Global Thought Leadership, speaks to Johnty Mongan, Global Head of Cyber Risk Management at Gallagher, discussing the hidden challenges of dealing with a cyber breach, including:

  • the importance of responding to the event quickly
  • the impact a cyber breach can have on members of staff
  • the importance of having an experienced 'cyber coach' on your side to support you though the process.

You can read the beginning of their conversation below and listen to the full podcast above.

Helen Yates: Welcome to the Navigating Risk podcast where we take a deep dive into the trends shaping the global risk landscape. In this episode I talk to Gallagher’s cyber security guru, Johnty Mongan, about what companies should do in the immediate aftermath of a cyber-attack. As head of the Gallagher Cyber Defence Centre, Johnty has dealt with many a crisis. And so, I began by asking him why it is so important to map out your incident response before the worst happens.

So, shall we start by looking at why you want to talk about incident response and why this is something that you think clients need to know a little bit more about.

Johnty Mongan: Having got so many 2:00am phone calls from clients in distress I think when we talk about responding to an incident and you see all of the various LinkedIn posts, the reality of actually going through it with a client you're kind of with this business for four to six weeks.

Firstly, it's incredibly distressing and the second piece is how much they vary. No breach response is ever the same twice and there's always something new that crops up and no matter how many times I've been through it, there is always this element of surprise. So I just think it's a fascinating topic. Things can change really quickly based on so many different inputs that go into responding to a breach successfully. So, I think it'll be something that everyone will enjoy just to hear some war stories about.

Find out more by listening to the full Navigating Risk Podcast episode now. Keep an eye out for the next Navigating Risk discussion.

Disclaimer

Gallagher is a risk management, insurance and HR/benefits consultancy and will be sharing their views in that capacity. This podcast is not intended to give legal or financial advice, and, accordingly, should not be relied upon for such. This should not be regarded as a comprehensive statement of the law and/or market practice in this area. In preparing this podcast we have relied on information sourced from third parties and we make no claims as to the completeness or accuracy of the information contained herein. You should not act upon information nor determine not to act, without first seeking specific specialist advice. Our advice to our clients is as an insurance broker and is provided subject to specific terms and conditions, the terms of which take precedence over any representations in this podcast. No third party to whom this is passed can rely on it. We and our officers, employees or agents shall not be responsible for any loss whatsoever arising from the recipient’s reliance upon any information we provide herein and exclude liability for the content to fullest extent permitted by law. Should you require advice about your specific arrangements or circumstances, please get in touch with Gallagher.

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