Care Sector Health & Safety: A Closer Look at the Top 6 Priorities

Top 6 priorities:

1. Workforce shortages creating understaffing concerns: The UK care sector is experiencing acute shortages, with attendant safety concerns for existing staff and residents
2. Mental health and work-related illness: Care workers across the UK are facing mental health challenges linked to work-related stress and pandemic impacts
3. 16+ care provision shortages threaten the safety of vulnerable young people: Regulatory changes may see a decrease in care facilities for 16+ year-olds
4. Cyber-safety fears increase: Rising cyberattacks expose vulnerabilities in the UK’s care sector, with limited tech expertise and staff-related data breaches cited as major reasons
5. Cost-of-living concerns leading to an increase in worker's compensation claims: As the cost-of-living soars, so do worker's compensation claims; care facilities must ensure safety concerns are recognised and mitigated
6. Emphasis on prevention of infectious diseases: The Post-pandemic focus is on infection control in care environments

1. 
   Workforce shortage creating understaffing concerns: The care sector in the UK is facing an unprecedented workforce crisis, leading to safety and care concerns in the workplace due to understaffing. England alone will need close to 500,000 more care staff by the middle of the next decade. In 2022, there was a net fall in the care workforce of 50,000 people, leaving about 165,000 jobs vacant, according to figures from Skills for Care¹. Addressing this challenge is a top priority and is projected to worsen.


2. Mental health and work-related illness: Mental health is of increasing concern in the UK care sector, with work-related stress, depression, and anxiety on the rise. The State of Caring 2023 report reveals that 79% of carers are experiencing heightened stress or anxiety, 54% are grappling with compromised physical health, and 22% attribute injuries to their caregiving responsibilities². Addressing mental health and work-related sickness in the care sector workplace is a top priority. It is linked to employee experience and retention and is particularly pertinent, with labour shortages of real concern in the care sector.


3. 16+ care provision shortages threaten the safety of vulnerable young people: The regulations for 16+ provision, to be enforced by April 2024 under Ofsted, are set to stir a significant transformation in supported living facilities. Given the more favourable funding structure, financially strained facilities may be compelled to convert their services to childcare homes. Consequently, young people aged 16 and above will no longer be eligible for childcare homes and could find themselves without adequate care provision. This situation poses a health and safety threat to the young adults affected. With a significantly heightened threat of homelessness and increased susceptibility to criminal activities, ensuring the safety and protection of these vulnerable young people must be considered a top priority.


4. Cyber-safety fears increase: Rising cyberattacks in the UK's care sector underscore its vulnerability due to the amount of data held and the duration it must be held for. Moreover, staff-related data breach risks, including physical theft incidents, are of high concern. Although the data does not hold financial value, the breadth and personal nature of the data are concerning, and fines for data breaches are significant. Managing risks and providing organisations with knowledge and comprehensive cyber insurance protection coverage is a crucial safety measure.


5. Cost-of-living concerns leading to an increase in worker's compensation claims: According to the Office for National Statistics (ONS), the consumer prices index (CPI) rose by 10.4% in the 12 months to February 2023, up from 10.1% in January³. An average care worker in the UK earns less than 80% of the wider workforce⁴. During the cost-of-living crisis, care facilities are increasingly witnessing an acceleration in the number and value of claims made, with life-changing injury claims that can potentially cost care organisations millions. Care providers must provide at least GBP10 million in insurance coverage rather than following the minimum Ofsted requirement of GBP5 million.


6. Emphasis on preventing infectious diseases: From a health and safety perspective, safeguarding vulnerable individuals in care environments from infections is a primary focus. The experience of COVID-19, particularly in the care sector, has heightened the need for designing new strategies for infection prevention. Optimising vaccine access and reducing preventable diseases through responsible and documented use of infection control are crucial goals.

Looking ahead: technology leading the way to safer virtual care

AI is poised to change how health data is recorded in care environments significantly. Analysis of patient data will enable the identification of patterns and tailored interventions for conditions like depression, anxiety, and dementia⁵.

• AI in care homes: AI is set to transform care homes where medical provision is given, by streamlining documentation personalising routines, and fostering family engagement, ultimately improving the quality of care.
• Wearable medical devices: Devices like CarePredict monitor elderly and medically vulnerable individuals and detect irregular patterns and health changes, offering ongoing health security for those with chronic medical conditions.