An analysis of the most pressing concerns based on insights from 1,000 UK business leaders.
- Gallagher research shows hybrid working has created a “work from anywhere” culture, with many employees and employers unaware of risks associated with remote “offices”
- A third of workers who plan to work from abroad this year will do so against company rules with 14% not planning to tell their employer
- Companies with workers unofficially basing themselves overseas are likely to find their business insurance is invalidated. Only half of these workers (49%) bother with insurance, leaving them exposed to significant personal financial and medical risks
- Almost three in 10 employees who work from abroad have faced serious problems impacting their ability to work, including personal accidents and losing company technology
One in four (23%) UK office workers plan to take advantage of remote working to log on from abroad in 2023, with a third (32%) doing so against company rules, according to new research by the global risk management and insurance broker, Gallagher.
The survey of more than 2,000 UK office workers finds that the dramatic increase in hybrid working post pandemic now extends to a “work from anywhere” culture. But employees choosing to locate themselves overseas brings risk implications for their employer, as well as themselves.
Although some companies allow overseas working, Gallagher found that a large number of staff were doing so without the knowledge of employers. This year, one in seven (14%) of those working from abroad will keep it a secret from their employers, with the holiday destinations of Barbados, Spain and Dubai proving popular. This number is likely to rise as more than two thirds (68%) of respondents said they would like to work from overseas in the future.
The rise of working from anywhere comes with an increased risk for both employers and employees, with casual remote working breaching laws in some destinations and invalidating insurance. What’s more is almost three in ten (27%) overseas workers have faced challenges that impacted their ability to work including travel disruption, damaged, stolen and lost technology as well as personal accidents.
By law, businesses in the UK require employee liability insurance which could be invalidated if employees are working abroad and the insurer isn’t told and businesses remain responsible for the health and safety of their employees regardless of where they are working. This would mean that if an employee has an accident the firm could be liable for the resulting fallout.
Gallagher found that around half (49%) of these workers take out only personal insurance when working abroad, which may not be suitable cover. A similar number of workers (52%) were unaware of the details of their company insurance policy when working overseas.
There are also significant local law implications for firms who have employees working in different countries, and without knowledge of these, businesses could find themselves the wrong side of the law. For example, this could include health & safety regulations, data laws, salary and working hour rules, IT licences and medical insurance requirements.
Cybersecurity is another area where businesses could find they are unprotected. Working from overseas increases the chance of employees connecting to unsecure Wi-Fi networks and not only does this increase the risk of falling victim to a cyber-attack, but many insurance policies will be invalidated if overseas risks are not part of the policy, leaving companies exposed to major financial and reputation risk.
Employees themselves are at risk of falling foul of rules, too. It is a common misconception that individuals may enter a country as a “visitor” and work remotely from a country without first obtaining a work visa, plus by working overseas employees may cause taxation issues and problems with benefits such as pensions.
Neil Hodgson, Managing Director of Risk Management at Gallagher, said: “The rise in remote working has given many UK employees greater freedom and flexibility in where they do their work, but there are particular risks to working overseas which need to be considered.
“It is vital that both employees and employers give significant consideration to their flexible working policies, ensuring they are fit for purpose, understand the insurance consequences of remote and international working, and are in line with all relevant employment laws.”
The research comes at a time when employees are increasingly seeking more flexible working arrangements, despite some employers preferring a return to the office. Currently 73 per cent of all UK office employers work hybrid weeks, with 11 per cent working of these just one day a week in the office.
Of those who work from home, two thirds have worked from somewhere other than their home, with cafes, hotels and outdoors among the most popular options. Just 23 per cent say they are more productive when working in the office. However, many employers are in the dark about their employees’ working habits outside of the office, with over half (52%) failing to tell their employers when working somewhere other than their home.