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An organization, satisfied with their longstanding benefits provider, assumed their total rewards program was optimized. However, Gallagher's data-driven insights approach uncovered substantial savings and opportunities for enhancement, transforming their benefits strategy and increasing employee satisfaction.
Using data to make an impact
Using the Gallagher Drive® data analysis tool, Gallagher thoroughly reviewed the organization's benefits data. This in-depth assessment revealed several opportunities to optimize the organization's benefits spend.
Pharmacy savings
Reduced administrative fees
Vendor contracts
In total, Gallagher identified a potential savings of $3.5 million to $4 million, providing a significant financial boost to enable reinvestment in their workforce.
Reinvesting in employees
Case Study |
Client ProfileIndustry Business Services Number of employees 6,000 (3,000 enrolled in a medical plan) Geographical region Multi-state |
The savings discovered were reinvested in enhancing employee benefits and satisfaction.
- No or low increases in employee contribution: The organization was able to prevent large increases in payroll deductions for medical coverage for employees.
- Introducing a family-forming program: The organization was able to support employees with adoption, surrogacy and fertility treatments, which generated excellent employee feedback.
- Enhancing customer service: The organization upgraded to 24/7 personalized health support, ensuring employees felt supported.
Effective communication
Gallagher developed a communications strategy that played a vital role in employee engagement.
- Clear and engaging open enrollment guides: This included improved branding and messaging to help employees understand their benefits better.
- Year-round engagement strategy: Ongoing communication ensured employees could maximize their benefit utilization.
Key takeaways
- Data-driven approach: Demonstrating clear, tangible savings through meticulous data analysis can transform how an organization views their benefits program.
- Employee-centric benefits: By finding strategic financial savings, the dollars can be reinvested into programs that enhance employee satisfaction and wellbeing.
- Continuous communication: Keeping employees informed year-round will maximize the value and utilization of benefits by those employees.
- Comprehensive services: A holistic approach to client needs will foster long-term, multi-faceted partnerships that result in positive outcomes.
How Gallagher Drive® can help you
Our data-driven insights can uncover significant savings, optimize total rewards programs and enhance employee satisfaction. Leveraging our expertise, tools, and strategic approach, Gallagher helps employers find reinvestment opportunities to meet the needs of their most important asset — their people.
Contact your Gallagher consultant to learn how Gallagher's data-driven approach can help your organization.