Strategy-first approach
We don’t just deliver data or campaigns – we deliver solutions that move the needle and drive positive business outcomes.
Internal communications that let you stay ahead of the game
Game changers. Change makers.
Without a buy-in from your people, there is no change.
Change is constant, fast–moving and everywhere. From the political, economic, cultural and environmental landscape to the acceleration of AI and innovation in technology—transforming the way we work.
We approach transformation from a uniquely human perspective, activating your people to unlock true and meaningful change.
Our blend of strategy, portfolio and project management, change expertise and people focus empowers us to tailor comprehensive solutions to your organizational challenges. We deliver leading end-to-end change management, utilizing the latest tools in digital and AI to accelerate your speed of adoption, tailored to your needs.
Expertise tailored to your change needs
We drive transformation by activating the people side of change, helping organizations move from their current to future state. As true change partners, we work with you to offer scalable and tailored solutions to match your business needs.
Our partnership covers a broad spectrum of all the people change services needed for successful business transformation:
- Vision & Strategy — Creating a customized vision and strategy to meet the needs of your transformation.
- Leading Change — Equipping your leaders with the right tools to lead the change.
- Culture & Behaviors — Helping you revisit your organizational culture and drive the needed changes in behavior.
- Resistance Management — Supporting with the impact of change fatigue to deliver swift course correction.
- Training — Designing, implementing and upskilling your teams to deliver training effectively.
- Communication — Engaging audiences with a creative and robust communication strategy and plan.
Whether it’s in response to new regulations, evolving market demands, digital transformation or mergers and acquisitions, organizations need to constantly challenge their business processes and adapt their operating model to drive operational efficiencies.
As a leading internal communication agency, we design internal communication campaigns that support change and transformation.
We help you deliver internal communications that…
- Drive behavior change and embed new ways of working
- Support the introduction of new digital technology
- Enable your organization to respond quickly and flexibly to change
What our change and transformation expertise can do for you
Change communication
Successful change initiatives require a clearly articulated vision, well-understood strategy and stakeholder buy-in
Effective change communication needs to look beyond just getting information out to stakeholders. It needs to look at what's happening across the whole organization, with a focus on leadership and governance. Our approach to change communications builds in tools and processes aimed at minimizing risk and maximizing the impact of your communication to ensure a successful outcome.
Our change communication consultants are there to help you…
- explain that organizational changes are coming, and what to do, also why they're happening
- create targeted and two-way operational change comms to encourage understanding and commitment to new ways of working
- through behavioral change initiatives, using inspirational communication programs and an 'always-on' approach
Digital transformation
Launching new digital platforms and solutions
Whether you're considering launching a new intranet, introducing a new employee mobile app or rolling out digital platforms such as Workday, ServiceNow, Workplace from Meta or Microsoft Viva, the digital space is increasingly one of the key areas where your employer brand impacts your people. But, done badly, technology at work can be the ultimate frustration for employees.
Our internal communication consultants are there to help you…
- think about the impact of your audiences, what pain points your digital solution is there to solve, and how it fits within your digital ecosystem;
- create consensus among your stakeholders around the purpose of the new technology, and the opportunity to drive new behaviors; and
- develop a narrative and a communication plan that supports the adoption of your new digital channel.
Business transformation
Implementing new business processes and driving operational efficiencies
Against a backdrop of digitalization, globalization and mergers and acquisitions, organizations need to evolve quickly to become more innovative, agile, customer-focused and growth-orientated. But how do you turn a carefully designed strategy into a reality?
As internal communication consultants, we can help you…
- build an internal communication strategy based on insights;
- develop your strategic narrative and messaging;
- engage your leaders, people managers and change ambassadors to create the right culture and climate for the success of your change communication; and
- design communication campaigns and materials that support your transformation program at every step of its implementation.
Compliance communications
Raising awareness of your policies and reducing your organization’s exposure to risk
Failure to comply with health and safety procedures, cyber security policies or data protection laws can cause significantly damage to your business reputation and cost your organization millions. Yet it can be incredibly difficult to create meaningful engagement around these critical risks.
Our internal communication solutions can help…
- embed your organization’s risk management strategy;
- create a culture where your people are aware of your corporate policies; and
- instill employee confident when it comes to making decisions within your organizational parameters.
Global employee communication and experience trends
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We are Gallagher – a world-class internal communications agency
People-centered communications
Human beings respond to change in different ways, and communicating change effectively requires an understanding of what makes your people tick.
Proven methodology
We use insights to identify the best communication strategy, forge your change narrative, strike the right tone, and identify your influencers.
Global scale
With a team of 150+ communication experts in offices around the world, we can support global internal communication campaigns of all sizes.
